Current rates (Amended: 31.3.2022)
S
ee terms and conditions for full details. 


Site survey = £10+VAT per hour 

Call out (DAY) = £60+VAT per hour
- Calls attended between 9am - 5pm weekdays.
 
Call out (REMOTE) = £40+VAT per hour 
- Remote calls attended between 9am - 5pm weekdays.
- This includes the call to instruct, remote amendments, resets, repairs, adjustments, servicing or downloads.
 
Call out (OUT OF AREA) = £120+VAT per hour
- Calls attended more than 40 miles from Cardiff centre, between 9am - 5pm weekdays.

Call out (OUT OF HOURS) = £120+VAT per hour 
- Calls attended between 5pm - 8am weekdays and all hours weekends.

Call out (OUT OF HOURS + OUT OF AREA) = £200+VAT per hour

- Calls attended more than 40 miles from Cardiff centre, between 5pm - 8am weekdays and all hours weekends.

Call out (REMOTE - OUR OF HOURS) = £80+VAT per hour
Remote calls attended between 5pm - 8am week days and all hours weekends.
- This includes the call to instruct, remote amendments, resets, repairs, adjustments, servicing or downloads.